CURRENT CAPABILITIES - OPERATIONAL

• 30 (scalable to 60) trained and experienced agents.
• Experienced Team Leaders managing their campaign.
• Foolproof reporting structure to ensure quality analysis.
• Present operations outbound telemarketing and sales.
• State of the art technical equipments
• Experienced quality team and process to ensure that only
  quality sales are passed through to the end customer
• Response rate – 99.9%
• Call center is operational 24 X 7 basis.
• Experienced Reports Team.
• In-house training facilities.
• 24-hour cafeteria service.
• Pick-up and drop offs facility for agents
• Excellent incentive structure to ensure that the agents are always motivated.
• Awards to be started off for the Best performer every month.
• An event every month to keep the spirits high.